HPT Chatbot

Compassionate Communication Training

University of Maryland School of Pharmacy
Instructional Design Capstone Project · Jackie Alyse Wigder

About this project

The HPT Chatbot is a healthcare provider training tool that simulates a patient named Jackie disclosing cannabis use during a routine follow-up appointment. Providers practice responding with compassion, using evidence-based frameworks including Motivational Interviewing, trauma-informed care, and neurodivergent-affirming approaches.

Each session walks through a seven-exchange simulation with adaptive scoring (GREEN / YELLOW / RED) and personalized Stick and Leaf feedback grounded in the published literature. The goal: help providers move from anxious or directive responses toward partnership and safety, especially around stigmatized topics.

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Jackie personally reviews each request. If approved, you'll get a one-time sign-in link by email.